The United States Court of Appeals for the Sixth Circuit recently held that courts, not arbitrators, decide whether an arbitration agreement permits classwide arbitration, unless the parties clearly and unmistakably agreed otherwise. Reed Elsevier v....

The OCC issued updated and comprehensive guidance (OCC Bulletin 2013-29, the “Guidance”) to national banks and federal savings associations (collectively, “Banks”) concerning assessment and management of risks associated with third-party...

A few years ago, I wrote a piece called “The Customer is not Always Right” which focused on two discrimination cases. The first was filed by an African American nurse who was instructed not to enter the room of a patient who had voiced a “preference...

The Consumer Financial Protection Bureau’s (“CFPB”) Remittance Transfer Rule, also known as Regulation E, became effective on October 28, 2013. The Rule established the basic rights, liabilities, and responsibilities of consumers who use remittance...