CITY & COUNTY OF SAN FRANCISCO
Public Utilities Commission
 
0932 Manager IV - Deputy People Officer
Salary$134,706.00 - $171,912.00/year
Filing Deadline:3/23/2020 5:00:00 PM
 
Full job description and to apply, visit:   
https://jobapscloud.com/SF/sup/BulPreview.asp?R1=pbt&R2=0932&R3=102568
 
The Deputy People Officer (DPO) is a highly visible and critical role for our Human Resource Services (HRS) team. You will be a key asset to the SFPUC and assist all levels of the organization on engagements that require a variety of skills at a leadership level. As the DPO, you:
 
• Thrive in a fast-paced and dynamic environment and can effectively address daily issues across the HR function, while simultaneously driving multiple projects to achieve a long-term strategy.
• Are a strategic thinker, results-oriented innovator, and comfortable leading various disciplines. You are not afraid to roll-up your sleeves, lead from the front, and get things done.
• Are a well-rounded and compassionate leader who is skilled at delivering feedback in ways that feel supportive to staff and ignites them to take action.
• Are a fantastic communicator, build rapport easily to influence and manage conflicting points of view and achieve positive results, and can bring both the head and heart to your everyday work.
 
 
Under general direction of the Chief People Officer, the Deputy People Officer - 0932 Manager IV - will:
• Promote and develop employee engagement, inclusion and diversity initiatives, team and leadership effectiveness, workforce development, and using analytics to drive organizational interventions and improvements.
• Drive action to optimize business performance in achieving HRS Priorities, while supporting professional development and a positive working environment.
• Build coalitions and strategic partnerships at all levels of the organization.
• Coach, consult, and inspire the HRS Leadership Team to improve leadership capability, strategic insight, and workforce solutions.
• Manage the processes and procedures for all HRS day-to-day responsibilities; initiating change projects and harnessing staff as appropriate.
• Direct and oversee four operational teams: hiring operations, examination/classification, employment  lifecycle, and payroll.
 
Essential Functions of the Position:
• Partner/collaborate with SFPUC's Executive Team to align and execute HR strategies in support of agency business objectives and strategic goals.
• Develop and implement strategic short-term and long-range plans and projects to address organizational priorities; evaluate effectiveness of HR programs in meeting goals and objectives.
• Coach and counsel staff on complex HR issues; facilitate problem-solving complex HR situations at all levels.
• Foster a spirit of teamwork and unity among staff that allows for: differences of ideas, appreciation for diversity and inclusivity as well as cohesiveness, support and working effectively together to enable each employee to succeed, and promoting people as SFPUC's most-valued asset.
• Empower employees to take responsibility for their jobs and performance goals and ensure effective recruitment assessment development are embedded and valued in all managers and supervisors.
• Model professional management conduct; maintain appropriate confidentiality of sensitive information; comply with and support City policies and procedures, labor laws and Memoranda of Understanding provisions.
• Oversee Talent Acquisition, including recruitment, exams/classification, hiring operations, hiring analytics; Employment Life Cycle including onboarding, records management and offboarding; Payroll; establish and oversee a distinct workforce development function; as well as play a key and lead role in Employee & Labor Relations; EEO Programs & FEHA Programs; Learning & Development; Health & Safety; Enterprise Workforce Planning; Workforce Analytics; and Budget/Contracts.
• Establish targeted recruiting and workforce development efforts for under-represented groups including strategic planning, partnership management, tactical implementation, and effective program evaluation.
• Oversee and maintain relevant HR metrics to monitor and evaluate organizational objectives and process improvement initiatives.
• Identify opportunities to improve HR procedures and streamline workflow; establish HR processes that are efficient, compliant, follow best practices, and are customer-focused.
• Lead special projects and other assignments that require strategic understanding of operational and mission-based goals to enhance candidate experience and client focus including implementing appropriate change management plans.
• Appear before committees, legislative and governing bodies; and conduct presentations involving all HR-related matters, such as interpreting and explaining Civil Service Rules, laws and regulations concerning recruitment, examinations, classification and compensation, employee relations, and human resource operations.
 
If you are interested in a job like this, we are looking for people that have the following:
• Possession of a baccalaureate degree from an accredited college or university; AND
• Six (6) years of Human Resources experience in the following areas: recruitment and selection, employment life cycle management, workforce planning, HR consulting or HRIS/people analytics of which three (3) years must include supervising professionals.
 
Substitution: A Master's Degree in Human Resources, Public Administration, Business Administration, Industrial/Organizational Psychology, Management, Labor Relations, Business Information Systems; or Juris Doctor, or closely related field may substitute for one (1) year of experience.
 
Applicants must meet the minimum qualification requirement by the final filing date unless otherwise noted. All work experience, education, training and other information substantiating how you meet the minimum qualifications must be included in the “Education” and “Training and Employment Record” sections of the City and County of San Francisco online application by the filing deadline. A resume does NOT substitute for this section of the City application and will not be considered in determining whether you meet the minimum qualifications.
 
Desirable Qualifications
The stated desirable qualifications may be used to identify job finalists at the end of the selection process when candidates are referred for hiring:
• Experience with or overseeing the use of workforce analytics to deliver data-driven recommendations that improve performance, retention and the employee experience
• Knowledge of and experience in human resources in a civil service, merit-based and unionized environment
 
Verification: Applicants may be required to submit verification of qualifying education and experience at any point during the recruitment and selection process.
 
Note: Falsifying one’s education, training, or work experience or attempted deception on the application may result in disqualification for this and future job opportunities with the City and County of San Francisco.
 
If education verification is required, information on how to verify education requirements, including verifying foreign education credits or degree equivalency, can be found at http://sfdhr.org/index.aspx?page=456.
 
Verification of required work experience typically must be on the employer’s letterhead, and must include the applicant’s name, job title, description of job duties, dates of employment, hours per week, and signature of the employer, supervisor, or appropriate representative. 
 
Employees of the City and County of San Francisco may submit performance evaluations showing duties performed to verify qualifying City experience. City employees will receive credit for the duties of the class to which appointed. Credit for experience obtained outside of the employee's class will be allowed only if recorded in accordance with the provisions of Civil Service Commission Rules. CCSF employees will not receive credit for experience obtained outside of their classification unless recorded in accordance with the provisions of the Civil Service Rule 110.9.1/111A.11.2. 
 
Experience claimed in self-employment will only be accepted if supported by documents verifying income, earnings, business license and experience comparable to minimum qualifications above. Copies of income tax papers or other documents listing occupation and total earnings must be submitted.     
 
Verification of required valid licensure/certification typically must be a photocopy of the license/certificate including the name of the issuing agency as well as the name of the license/certificate holder, license/certificate number, and expiration date.