CFPB issues statement on providing financial products and services to LEP consumers
By EsqSocial Corporation 14/01/21
In a development welcomed by industry members, the CFPB published today a “Statement Regarding the Provision of Financial Products and Services to Consumers with Limited English Proficiency.” The Statement is intended to provide “compliance principles and guidelines to inform and assist financial institutions in their decision making related to serving LEP consumers.”...
By: Ballard Spahr LLP