CFPB Issues Statement Encouraging Work with LEP Consumers
By EsqSocial Corporation 25/01/21
A&B ABstract: On January 13, 2021, the Consumer Financial Protection Bureau (“CFPB”) issued a Statement encouraging financial institutions to expand access to financial products and services for consumers with limited English proficiency (“LEP”). The CFPB considers a consumer to have LEP if the person has a limited ability to read, write, speak, or understand English....
By: Alston & Bird