France – CNIL releases guidance on data protection aspects of chatbots

On 19 February 2021, CNIL released guidance on the use of chatbots in compliance with data protection law (the Guidelines). The CNIL notes that in order to operate the chatbots, controllers will often need to process personal data, even in the situations where no user account needs to be created or individuals would not need to identify themselves....
By: Allen & Overy LLP

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