New CFPB Guidance has Loan Servicers Rethinking Communication Strategies
By EsqSocial Corporation 13/05/21
On April 1, 2021, the Consumer Financial Protection Bureau (CFPB) issued a Compliance Bulletin titled “Supervision and Enforcement Priorities Regarding Housing Insecurity”. The bulletin provided guidance on efforts that mortgage servicers should make for contacting borrowers at risk of foreclosure and needing assistance due to the economic effects from the COVID-19 pandemic. Since federal foreclosure…...
By: Epiq